This contract has been prepared in accordance with the obligation to make a contract for sales conducted over the internet, as required by the Distance Contracts Regulation published in the Official Gazette No. 29188 on 27.11.2014, and is organized in the following articles.


SELLER: Princess Island Tours.

BUYER: The person who purchases the tour or flight ticket through the SELLER’s website.


The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on Consumer Protection and the Distance Contracts Regulation (“Regulation”), regarding the sale and delivery of passenger transportation and Tour tickets that the SELLER sells to the BUYER through the electronic environment on its website,


The service subject to this contract consists of Tour, bus, and flight passenger transportation tickets. The ticket includes the sales price including taxes, payment method, place of departure, destination, travel date, and time of departure as of the moment the order is finalized and is also sent to the buyer’s email address.

During the Tour and flight ticket purchase transactions on the SELLER’s website at, the BUYER must first select the package tour and date, and correctly enter their email address along with other personal information required by the Road, Sea, and Air Transportation Regulations. Before proceeding with the purchase of the tour, the “I Have Read and Accept the Sales Contract” option will be displayed on the BUYER’s screen along with the marking of the “SALES CONTRACT” located on the “Complete Payment” option. The BUYER’s marking of the “I Have Read and Accept the Sales Contract” option does not mean that this contract has been concluded. The BUYER is obliged to read this sales contract and check all the information contained in the contract text. The BUYER is free to make changes and corrections in their order and personal information until they mark the “Complete Payment” box. After reading, checking, and approving the sales contract, the BUYER can proceed with the purchase. Once the BUYER has given this approval and correctly processed the payment information by marking the “Complete Payment” option, the sales contract will be deemed concluded if the purchase transaction is completed. If the BUYER completes the purchase without correcting errors in the order and personal information, it is not possible to correct the information electronically.

After the payment is confirmed and the purchase transaction is completed, this Package Tour and ticket sales contract will be automatically sent to the email address provided by the BUYER and will be electronically stored by the SELLER for a period of 1 year from the date of the sale. The BUYER hereby accepts and declares in advance that they consent to the storage of the personal data specified in the purchased ticket by the SELLER.


The BUYER acknowledges and declares that they have read and are informed about the basic characteristics of the subject matter Package Tour and passenger transportation ticket, the total sales price including all taxes, the payment method, and all pre-information related to the delivery, and have given the necessary confirmation in the electronic environment.

The subject matter Package Tour and passenger transportation ticket will be delivered to the BUYER by the SELLER’s nearest branch or by email before the start of the travel and will be carried with them during the travel. Additionally, the BUYER can also carry the purchased Package tour and ticket as an e-ticket by receiving/printing it to their email address.

The subject matter Package Tour and passenger transportation ticket will be personally delivered to the BUYER. Therefore, the BUYER must present their ID/passport number or card to the SELLER’s authorized personnel when receiving the passenger transportation ticket. The BUYER is obliged to check that the information on the ticket is correct and belongs to them when receiving the Package Tour and ticket. Subsequent objections are invalid.

The BUYER declares and accepts that they consent to the collection, processing, use, and sharing of all personal data entered into the system during the ticket purchase and on other channels on the site, including but not limited to the mobile phone number, with third parties and institutions that are not parties to the contract.

The BUYER acknowledges, declares, and undertakes that the SELLER has no responsibility if their health condition deteriorates during transportation.

The BUYER acknowledges, declares, and undertakes that pets will be transported in cages suitable for their type, sedated under veterinary control, and with a document showing that there is no objection to their travel according to the veterinary examination, and that they will assume full responsibility for signing the consent form provided to them in this regard. Otherwise, the SELLER may refuse to transport pets.

The BUYER acknowledges and declares that they will not claim any rights or receivables from the SELLER due to delays and cancellations of trips caused by reasons beyond the SELLER’s fault. The right to refund the Package Tour and Ticket fee is reserved.


According to the Distance Contracts Regulation Article 2/h, the right of withdrawal cannot be exercised by the BUYER in contracts with providers in the travel and passenger transportation sector, where the provider undertakes to perform the service on a specific date or within a specified period.

However, if the BUYER wishes to cancel the Package tour and ticket, they can do so subject to the cancellation conditions. The BUYER can cancel the ticket obtained from the SELLER’s website or by email again through the SELLER’s website or by email.


The purchased package tour or ticket is valid for the Date/Time and Route written on it. Tickets not used on the written day and time are considered invalid. Passengers who are not present inside the vehicle at the departure time of the Package tour or Flight/Bus will be deemed to have waived their travel rights. In this case, no refund will be made to passengers who do not participate in the travel.

The BUYER acknowledges and declares that they will not carry items that may pose a danger, such as flammable, combustible, explosive, poisonous, infectious, radioactive, and similar substances, as well as fluid, infectious, odor-emitting food items and substances prohibited by law, including in the baggage compartment of the vehicle, in accordance with the Road, Air, and Sea Transportation Regulations.


The BUYER should not share their credit card information with others. The BUYER acknowledges and declares that they are solely responsible for the security of this information and that the SELLER has no responsibility if the credit card information is used by someone other than themselves. The BUYER acknowledges and declares that the SELLER has no direct or indirect responsibility for all negligence and faults regarding the security, storage, keeping away from the knowledge of third parties, and use of the credit card information, and agrees to compensate for any damage incurred by the SELLER due to negligence and fault.


The SELLER may record, share, use, store, process, and keep the BUYER’s personal data for direct marketing and similar purposes related to the transactions made or in cooperation with real or legal persons when deemed necessary. Information requested from the BUYER during the Package tour and ticket purchase transaction on the website or provided by the BUYER and information related to the transactions made through the website can be used by the SELLER and those in cooperation with it for various statistical evaluations, database creation, or market research without disclosing the BUYER’s identity, even if it is outside the purposes and scope determined by the contracts made with the members and businesses of the website.

In accordance with Law No. 5651, as the person providing and operating the systems hosting the services and content, the SELLER may use the BUYER’s IP address when necessary to identify problems related to the system and to remedy potential issues on the site. The SELLER may also provide links to other websites within the website. The SELLER is not responsible for the privacy practices and content of internet sites accessed via links.

Except as otherwise stated in this Privacy Policy and except for the limited circumstances listed below, the SELLER will not disclose the BUYER’s information to companies and third parties with which it is not in cooperation.

These circumstances are:

Compliance with the obligations brought by the laws, decrees, regulations, etc., issued by authorized legal authorities and in force,
Fulfilling the requirements of the contracts made by the SELLER with its members and businesses in cooperation and implementing them,
Requesting information about the BUYER for the purpose of conducting an investigation or inquiry conducted properly by authorized administrative and judicial authorities,
Providing information to protect the rights or safety of the BUYER (and other buyers).
Despite the necessary information security measures taken by the SELLER, the SELLER will not have any legal and/or criminal responsibility if personal information is damaged or falls into the hands of third parties as a result of cyber attacks on the website or system.
The SELLER declares and undertakes that the BUYER has read and accepted the Privacy Policy and Personal Data Protection text published on the website.


In accordance with Law No. 6563 on the Regulation of Electronic Commerce, the BUYER; by concluding this contract, declares and undertakes that they accept to receive all kinds of content in commercial electronic messages sent to them by the SELLER and real and legal persons in cooperation with it via telephone, call center, fax, automatic calling machines, intelligent voice recorder systems, SMS, email, and other means, and they consent to receive commercial electronic messages regarding campaigns, promotions, related activities, collaborations, contests, games, innovations, current services, changes, and other topics.


If the BUYER defaults on their credit card transactions, they will pay interest within the framework of the credit card agreement made with the cardholder’s bank and will be responsible to the bank. The bank may take legal action, claim expenses and attorney fees from the BUYER, and in any case, if the BUYER defaults on their debt, the BUYER agrees to pay the damages and losses incurred by the SELLER due to the delayed performance of the debt. The SELLER has no responsibility for the BUYER’s default or for legal proceedings initiated for this reason.


If the BUYER defaults on the payment of two installments consecutively or within a year during the term of this Contract, all debts arising from and/or to arise from the Contract will become due immediately.


In case of disputes arising from the implementation of this contract, Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade in December each year and Consumer Courts in the residence of the BUYER or SELLER are authorized.


If the order is finalized, the BUYER is deemed to have accepted all the conditions of this contract. The invalidity or unenforceability of any provision of this contract shall not affect the validity of the other provisions.

The SELLER may unilaterally change a part or the whole of this Package Tour and Ticket Sales Contract when necessary.